First online public surgery by North Wales PCC announced

North Wales Police and Crime Commissioner (PCC) Andy Dunbobbin and North Wales Police are holding their first ever online advice surgery via Microsoft Teams on 10 September 2024 from 5:30pm to 7:30pm as part of the PCC’s mission to bring policing closer to the people of the region.

The initiative will enable local people to discuss policing in their communities and to raise any concerns or comments they might have with the Commissioner and representatives from North Wales Police, all from the comfort of their own homes.

Prior to his recent re-election as PCC, Andy Dunbobbin reaffirmed his commitment to being a visible and responsible Commissioner for the region and to be available and approachable for residents.

A spokesperson said: “With this in mind, the Commissioner and officers will be happy to talk through matters affecting residents in their own local community through this new online format.

“Attendees will have 20 minutes to speak personally with the Commissioner, who will be accompanied by representatives from his office and North Wales Police, to provide the maximum possible assistance to the public.

“The conversations will remain confidential, and the Commissioner, officers and staff will be able to provide further signposting if an issue can be more appropriately dealt with by other agencies and organisations.

Andy Dunbobbin, Police and Crime Commissioner for North Wales commented: “This upcoming online surgery marks a significant step forward in our efforts to strengthen the bond between me and the communities we serve across North Wales. By embracing this digital format, we’re making it easier than ever for residents to have their voices heard, regardless of their location or circumstances. For example if they live in a rural area, or have caring or work responsibilities which mean they have not been able to get to previous surgery locations in person. This innovative approach demonstrates our commitment to accessibility and our adaptability in serving the people of North Wales.”

The Police and Crime Commissioner has four main duties, they are to set the priorities for policing in North Wales; to decide the budget for North Wales Police; to listen and respond to the public’s views on policing; and to hold the Chief Constable to account.

How it works

The PCC will be accompanied by staff from his team and North Wales Police during the online event, who will help to facilitate the meetings and take notes if needed.

Surgeries are by appointment only to ensure that the issues being raised relate to policing, crime or community safety, and to ensure the PCC is fully briefed on the issue prior to the meeting.

While the Commissioner is unable to intervene directly in operational matters, he welcomes residents’ feedback on how North Wales is policed.

The PCC will not be able to consider complaints about police officers, members of police staff, police community support officers or special constables as this has to go through the existing and established channels. Further advice on the complaints system is on the OPCC website here.

How to book a place

For those who would like to book a 20-minute slot with Andy Dunbobbin, contact the PCC’s office with your name, contact information and what you would like to discuss during your meeting, by:

Email: [email protected]

Phone: 01492 805486

Post: Office of the Police and Crime Commissioner North Wales, Police Headquarters. Glan y Don, Colwyn Bay, LL29 8AW