Posted: Mon 9th Sep 2013

Want to report a benefits cheat? Flintshire County Council has an app for that

News and Info from Deeside, Flintshire, North Wales
This article is old - Published: Monday, Sep 9th, 2013

A new Flintshire County Council mobile phone and tablet app has recently appeared on in the Google play store 

Screenshot from 2013-09-09 14:14:32

The app, which allows you to report on many issues relating to council services such as, non collection of bins and dog fouling, interestingly you can also report on those people who you suspect as being benefits cheats.

The app appears to have been released on 6th of September, and we were the first to download what looks like to be the public release.

The councils own website has`nt quite caught up with release and there hasn’t been a press release or fanfare from FCC, unlike the previous attempt at citizen engagement via new technology, with the much maligned Doggy Do app.

The app features access to council news, events and visitor information, and an “Auto address finder to identify the nearest address of an incident.”




What can be reported using the app:

– Anti Social Behaviour
– Benefit Fraud
– Car Parks and Parking
– Concerns and Complaints
– Council Housing Repairs
– Dead Animal on the Highway
– Dog Fouling
– Fly Posting
– Fly Tipping
– Food Hygiene
– Health and Safety
– Missed Bin Collection
– Pest Control
– Roads, Pavements and Highways
– Street Lighting
– Waste and Recycling




The company producing the app have a track record in developing similar apps, and this looks like a really good quality “tool”

However, some of the sections on the app link you through to generic content on the councils rather  user “unfriendly” website, which detracts from the the overall experience.

With such an investment in new technology, will it make any difference to the timescales in which issues get fixed?  That remains to be seen.

We will be taking the app for a thorough “test drive” over the next few days and report back.


Click [button color=”green” link=””]HERE[/button] to download the app.



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