Posted: Tue 25th Apr 2023

Trading Standards warns of doorstep mattress sellers operating in Flintshire

News and Info from Deeside, Flintshire, North Wales

Flintshire Trading Standards have issued a warning to residents after receiving reports of a male going door-to-door selling mattresses from a small furniture van. ‌​‌‌‌​‌‌‍‌​‌‌‌​‌​‍‌​‌‌‌​‌​

The scammer often claims the products are sourced from local show homes or that they are surplus stock from a local business. However, these claims are false. ‌​‌‌‌​‌‌‍‌​‌‌‌​‌​‍‌​‌‌‌​‌​

Legitimate furniture stores will never sell mattresses door-to-door. ‌​‌‌‌​‌‌‍‌​‌‌‌​‌​‍‌​‌‌‌​‌​

Residents should be cautious if someone knocks on their door claiming to be selling stock or working on behalf of a legitimate furniture store. ‌​‌‌‌​‌‌‍‌​‌‌‌​‌​‍‌​‌‌‌​‌​

Flintshire Trading Standards highlights the risks involved in purchasing mattresses from door-to-door salespeople. ‌​‌‌‌​‌‌‍‌​‌‌‌​‌​‍‌​‌‌‌​‌​

These products often do not meet flammability regulations, posing a significant fire hazard. ‌​‌‌‌​‌‌‍‌​‌‌‌​‌​‍‌​‌‌‌​‌​

While the mattresses may display fire safety labels or brand labels, they can easily be attached by those selling the products. ‌​‌‌‌​‌‌‍‌​‌‌‌​‌​‍‌​‌‌‌​‌​

Additionally, the mattresses are typically of poor quality, uncomfortable, and may even be second hand and unhygienic. ‌​‌‌‌​‌‌‍‌​‌‌‌​‌​‍‌​‌‌‌​‌​

Buyers won’t receive a receipt, making it difficult to track down the sellers if any issues arise. ‌​‌‌‌​‌‌‍‌​‌‌‌​‌​‍‌​‌‌‌​‌​

“Doorstep sellers can be charming but may become pushy if they’re not making a sale.” ‌​‌‌‌​‌‌‍‌​‌‌‌​‌​‍‌​‌‌‌​‌​

“Their goal is to make quick money and move on to another area.” A Trading Standards spokesperson said. ‌​‌‌‌​‌‌‍‌​‌‌‌​‌​‍‌​‌‌‌​‌​

Residents should remember that they have the right to refuse to answer the door to unknown individuals and are within their rights to say no. ‌​‌‌‌​‌‌‍‌​‌‌‌​‌​‍‌​‌‌‌​‌​

Flintshire Trading Standards encourages anyone who encounters these sellers to report the incident to the Citizens Advice Consumer Service on 0808 223 1133. ‌​‌‌‌​‌‌‍‌​‌‌‌​‌​‍‌​‌‌‌​‌​

If a seller becomes intimidating or refuses to leave a property, residents should contact the police immediately. ‌​‌‌‌​‌‌‍‌​‌‌‌​‌​‍‌​‌‌‌​‌​

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