Posted: Tue 18th Jul 2017

North Wales’ gets its first 5-star hotel – Palé Hall, near Bala

News and Info from Deeside, Flintshire, North Wales
This article is old - Published: Tuesday, Jul 18th, 2017

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As the tourism industry gears up for the summer holidays, Economy Secretary, Ken Skates visited Palé Hall, near Bala, to congratulate them on their recent achievements in becoming north Wales’ first 5-star hotel and being awarded the coveted Visit Wales Gold Award.

During a recent grading visit, the 5 star hotel – one of three in Wales – achieved an overall score of 98%. ‌​‌‌‌​‌‌‍‌​‌‌‌​‌​‍‌​‌‌‌​‌​

In addition, they have also been awarded the Gold Award – which rewards extremely high standards of accommodation. ‌​‌‌‌​‌‌‍‌​‌‌‌​‌​‍‌​‌‌‌​‌​

Owned by Alan and Angela Harper, who lovingly restored the historic building to its former glory, Palé Hall opened in September 2016. ‌​‌‌‌​‌‌‍‌​‌‌‌​‌​‍‌​‌‌‌​‌​

One of the UK’s most talented and well-known chefs Michael Caines, lends his invaluable guidance for the food and beverage at the hotel which is overseen by Head Chef Gareth Stevenson. ‌​‌‌‌​‌‌‍‌​‌‌‌​‌​‍‌​‌‌‌​‌​

Dishes focus on local ingredients surrounding the hotel, including meat sourced from within Gwynedd and Denbighshire and Llandderfel honey. ‌​‌‌‌​‌‌‍‌​‌‌‌​‌​‍‌​‌‌‌​‌​

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Economy Secretary, said:

I was delighted to visit Palé Hall and to be able to present them with their Gold Award – and congratulate them on their efforts and achievements since opening last year. ‌​‌‌‌​‌‌‍‌​‌‌‌​‌​‍‌​‌‌‌​‌​

Palé Hall is a reputation changing hotel which will attract to people to Wales. ‌​‌‌‌​‌‌‍‌​‌‌‌​‌​‍‌​‌‌‌​‌​

Achieving a 5 star status and Gold Award is no mean feat, the aim of the Gold Award is to reward outstanding quality, exceptional comfort and hospitality in the serviced sector in Wales. ‌​‌‌‌​‌‌‍‌​‌‌‌​‌​‍‌​‌‌‌​‌​

The gold award businesses exceed customer expectation and are first class products in all respects. ‌​‌‌‌​‌‌‍‌​‌‌‌​‌​‍‌​‌‌‌​‌​

Businesses such as Pale Hall are making an exceptional contribution to the quality of the Welsh tourism product, I wish the owners every success for the future. ‌​‌‌‌​‌‌‍‌​‌‌‌​‌​‍‌​‌‌‌​‌​

Tourism in Wales is in a strong position as we head into the main summer holiday season. ‌​‌‌‌​‌‌‍‌​‌‌‌​‌​‍‌​‌‌‌​‌​

In a recent survey, 87% of respondents said they were feeling confident about the season ahead, with 33% of businesses saying that profitability is up so far this year, compared with 2016. ‌​‌‌‌​‌‌‍‌​‌‌‌​‌​‍‌​‌‌‌​‌​

18% of businesses who have welcomed more visitors say that one of the reasons for the lift is that more British people are staying in the UK. ‌​‌‌‌​‌‌‍‌​‌‌‌​‌​‍‌​‌‌‌​‌​

The overall volume of visits to Wales in 2016 increased by 15% compared with 2015 –building on growth on the last two years. ‌​‌‌‌​‌‌‍‌​‌‌‌​‌​‍‌​‌‌‌​‌​

Speaking about the rating General Manager Pim Wolfs said:

We are extremely proud to have received this five star rating from Visit Wales. ‌​‌‌‌​‌‌‍‌​‌‌‌​‌​‍‌​‌‌‌​‌​

As a hotel we are focused on providing the best experience for our guests while championing welsh produce, local employment and all that the welsh countryside has to offer. ‌​‌‌‌​‌‌‍‌​‌‌‌​‌​‍‌​‌‌‌​‌​

The five star rating is a huge achievement and is wonderful that Visit Wales has given us this recognition. ‌​‌‌‌​‌‌‍‌​‌‌‌​‌​‍‌​‌‌‌​‌​

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