Posted: Wed 1st Jun 2016

Welsh Ambulance Service power loss affecting ability to receive 999 calls.

News and Info from Deeside, Flintshire, North Wales
This article is old - Published: Wednesday, Jun 1st, 2016

The Welsh Ambulance Service has experienced a power loss which has affected their ability to receive 999 calls. ‌​‌‌‌​‌‌‍‌​‌‌‌​‌​‍‌​‌‌‌​‌​

The Trust is using its fall back systems which means the service is still running but need the public to use the 999 service wisely. ‌​‌‌‌​‌‌‍‌​‌‌‌​‌​‍‌​‌‌‌​‌​

Engineers are working to resolve the problem in order to restore normal service as soon as possible. ‌​‌‌‌​‌‌‍‌​‌‌‌​‌​‍‌​‌‌‌​‌​

Richard Lee, Director of Operations at the Welsh Ambulance Service, said: “Please only ring us if the situation is life-threatening, and use us appropriately. ‌​‌‌‌​‌‌‍‌​‌‌‌​‌​‍‌​‌‌‌​‌​

“If you have a life-threatening emergency, you should continue to dial 999. We will answer your call and we will get an ambulance to you. ‌​‌‌‌​‌‌‍‌​‌‌‌​‌​‍‌​‌‌‌​‌​

“If we dispatch an ambulance, and you’re able, it would be helpful if someone is able to wait for the ambulance in the street in order to flag it down. ‌​‌‌‌​‌‌‍‌​‌‌‌​‌​‍‌​‌‌‌​‌​

“If you’re ill and unsure what to do, you can call NHS Direct Wales on 0845 46 47 or visit the website, where you’ll find a wealth of advice and information. ‌​‌‌‌​‌‌‍‌​‌‌‌​‌​‍‌​‌‌‌​‌​

“Don’t forget about your GP, your nearest pharmacist or Minor Injuries Unit, where there is no need for an appointment.” ‌​‌‌‌​‌‌‍‌​‌‌‌​‌​‍‌​‌‌‌​‌​

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