O2 mobile phone signal issues reported throughout Deeside

Flintshire, Wrexham and Cheshire are amongst many area’s in the UK affected by an ongoing O2 phone network problem.

Locally we’ve had reports of 02 network users in Connah’s Quay, Broughton, Hawarden and Aston struggling to make calls, send text messages and use data.

O2 have put up a ‘one liner’ on their support page saying:

“We are aware of isolated instances across the UK where some O2 customers are currently experiencing intermittent service. We are investigating the situation and will update as soon as possible.”

The customer service team appear to be stuck for options and have defaulted to the ‘if in doubt turn it off and on again” routine.

@caths_x That’s not good to hear. What issues are you having? How long has this been happening for? Have you tried rebooting your phone?

— O2 in the UK (@O2) May 25, 2015

Adding If the problems persist visit the support page

O2’s online network status checker says phone masts are working in Deeside.

However, dig a bit deeper and the most of the towns in and around Deeside are showing faults.

Business Secretary Sajid Javid has told O2 to sort the problem out.

No signal @O2. Please sort it out

— Sajid Javid (@sajidjavid) May 25, 2015

While @daveb257 thinks knocking some money of his bill would be decent compensation.

@DeesideDotCom @O2 still off in #broughton & #hawarden, I’ll accept 1/30th off each of my bills this month thanks @O2 cheers

— Dave (@daveb257) May 25, 2015