Posted: Mon 25th May 2015

O2 mobile phone signal issues reported throughout Deeside

News and Info from Deeside, Flintshire, North Wales
This article is old - Published: Monday, May 25th, 2015

Flintshire, Wrexham and Cheshire are amongst many area’s in the UK affected by an ongoing O2 phone network problem. ‌​‌‌‌​‌‌‍‌​‌‌‌​‌​‍‌​‌‌‌​‌​

Locally we’ve had reports of 02 network users in Connah’s Quay, Broughton, Hawarden and Aston struggling to make calls, send text messages and use data. ‌​‌‌‌​‌‌‍‌​‌‌‌​‌​‍‌​‌‌‌​‌​

O2 have put up a ‘one liner’ on their support page saying: ‌​‌‌‌​‌‌‍‌​‌‌‌​‌​‍‌​‌‌‌​‌​

“We are aware of isolated instances across the UK where some O2 customers are currently experiencing intermittent service. We are investigating the situation and will update as soon as possible.” ‌​‌‌‌​‌‌‍‌​‌‌‌​‌​‍‌​‌‌‌​‌​

The customer service team appear to be stuck for options and have defaulted to the ‘if in doubt turn it off and on again” routine. ‌​‌‌‌​‌‌‍‌​‌‌‌​‌​‍‌​‌‌‌​‌​

Adding If the problems persist visit the support page ‌​‌‌‌​‌‌‍‌​‌‌‌​‌​‍‌​‌‌‌​‌​

O2’s online network status checker says phone masts are working in Deeside. ‌​‌‌‌​‌‌‍‌​‌‌‌​‌​‍‌​‌‌‌​‌​

Screen Shot 2015-05-25 at 21.08.58 ‌​‌‌‌​‌‌‍‌​‌‌‌​‌​‍‌​‌‌‌​‌​

However, dig a bit deeper and the most of the towns in and around Deeside are showing faults. ‌​‌‌‌​‌‌‍‌​‌‌‌​‌​‍‌​‌‌‌​‌​

Screen Shot 2015-05-25 at 21.09.12 ‌​‌‌‌​‌‌‍‌​‌‌‌​‌​‍‌​‌‌‌​‌​

Business Secretary Sajid Javid has told O2 to sort the problem out. ‌​‌‌‌​‌‌‍‌​‌‌‌​‌​‍‌​‌‌‌​‌​

While @daveb257 thinks knocking some money of his bill would be decent compensation. ‌​‌‌‌​‌‌‍‌​‌‌‌​‌​‍‌​‌‌‌​‌​

‌​‌‌‌​‌‌‍‌​‌‌‌​‌​‍‌​‌‌‌​‌​

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