Posted: Fri 8th Jul 2022

BT broadband problems reported in Deeside area

News and Info from Deeside, Flintshire, North Wales
This article is old - Published: Friday, Jul 8th, 2022

BT Broadband customers in parts of Deeside have been hit with intermittent service problems today. ‌​‌‌‌​‌‌‍‌​‌‌‌​‌​‍‌​‌‌‌​‌​

Several outages have taken place during the morning leaving users cut off from the internet for a short period of time. ‌​‌‌‌​‌‌‍‌​‌‌‌​‌​‍‌​‌‌‌​‌​

BT has sent a message to customers, it states: “We have detected a problem affecting broadband service in your area.” ‌​‌‌‌​‌‌‍‌​‌‌‌​‌​‍‌​‌‌‌​‌​

“Our network suppliers are working to restore service and we estimate the service will be restored by 16:51, 08/07.” ‌​‌‌‌​‌‌‍‌​‌‌‌​‌​‍‌​‌‌‌​‌​

“Thank you for your patience whilst the problem is resolved.” ‌​‌‌‌​‌‌‍‌​‌‌‌​‌​‍‌​‌‌‌​‌​

Downdetector provides an overview of the current status it shows there was a peak in reported issues at 11.17am. ‌​‌‌‌​‌‌‍‌​‌‌‌​‌​‍‌​‌‌‌​‌​

‌​‌‌‌​‌‌‍‌​‌‌‌​‌​‍‌​‌‌‌​‌​

For a quick overview of the current service, BT Broadband customers can input their landline number on Service Status page. ‌​‌‌‌​‌‌‍‌​‌‌‌​‌​‍‌​‌‌‌​‌​

This will tell you if there are any current issues in your area. ‌​‌‌‌​‌‌‍‌​‌‌‌​‌​‍‌​‌‌‌​‌​

BT Service Status ‌​‌‌‌​‌‌‍‌​‌‌‌​‌​‍‌​‌‌‌​‌​


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