Posted: Thu 14th Aug 2025

Updated: Thu 14th Aug

Public health advice issued after Flintshire water main burst

News and Info from Deeside, Flintshire, North Wales
This article is old - Published: Thursday, Aug 14th, 2025

Public Health Wales is urging residents affected by the burst water main in Broughton, Flintshire, to take steps to protect their health and wellbeing during the ongoing disruption, and to check on family, friends and neighbours.

The water supply problems began after a temporary repair to a major strategic trunk main failed. The main, which serves communities across North East Wales, is located four metres underground and close to electricity cables, making repairs complex and time-consuming.

Welsh Water says engineers are working round the clock to complete a full repair and has set up bottled water stations for those affected.

Public Health Wales advises people to stay hydrated by drinking their usual amount of water, especially in warm weather. Bottled water can be collected from Welsh Water’s stations in the area, and it is particularly important to ensure that young children and older people are drinking enough.

Hand hygiene remains important. People should wash their hands with soap and water, or use alcohol hand gel, before preparing food, after using the toilet and after changing nappies.

For those feeding babies, bottled water supplied by Welsh Water is safe to use but should be boiled and cooled before making up feeds. Ready-made formula can also be used. Public Health Wales advises against using supermarket bottled water for baby formula because it may contain too much sodium.

Welsh Water bottled water stations are located at:
• Jade Jones Pavilion, Flint CH6 5ER
• Park and Ride Car Park, Deeside Industrial Park, CH5 2NY
• County Hall Car Park, Mold CH7 6NF

To help manage household needs, people are encouraged to reuse water from cooking or washing-up to flush toilets, and to consider safe alternative sources such as garden water butts.

Business closure guidance
Flintshire Council has reminded businesses that if a workplace’s water supply is interrupted, they must take immediate steps to close until the issue is resolved.

Without water, employers cannot provide adequate toilet and hand washing facilities or drinking water, as required by law.

The council warned that failing to meet these legal standards puts employees and members of the public at significant risk, particularly in environments with strict hygiene requirements such as food businesses, beauty salons, and skin piercing or other special procedure premises

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