Posted: Mon 27th Oct 2014

New advice service to be trusted voice on energy, water and waste

News and Info from Deeside, Flintshire, North Wales
This article is old - Published: Monday, Oct 27th, 2014
Natural Resources Minister Carl Sargeant has launched Resource Efficient Wales, a new service to provide trustworthy information, advice and help for people to save on energy, waste and water.
energy

 

Carl Sargeant said:

“We have all received dubious cold calls offering us access to government schemes to save money on home insulation or solar panels.  For example, Merthyr Trading Standards has advised consumers on what to ask if they are approached with an offer of home insulation using a government voucher.  Caerphilly Trading Standards has also received numerous calls on these issues.  These are almost certainly a small section of the many more consumers who have cause for complaint.

“I want people to be reassured that if they phone the Resource Efficient Wales service, they will get help they can trust from the Welsh Government, such as information on what we fund, and on the questions to ask in order to make an informed decision.  

“However, Resource Efficient Wales will offer much more; it will draw on the expertise of 73 organisations to provide professional advice and support to householders, communities, businesses, third sector organisations and public sector bodies on all aspects of resource efficiency, including renewable energy generation.”  

On the issue of cold calling, Matthew Cridland, Chair of the Wales Heads of Trading Standards, said:

“Trading Standards Services across Wales are eager for consumers seeking to improve their energy efficiency to have access to good quality advice and support; so this is a useful tool. This has been an area of concern for a number of years with complaints and enquiries in relation to consumer energy concerns on the rise.

“In the last two years, Welsh consumers have complained to Trading Standards on 1492 occasions in relation to central heating issues and on 730 occasions in relation to insulation issues.”

Resource Efficient Wales (external link)

 

 

 

 

Spotted something? Got a story? Send a Facebook Message | A direct message on Twitter | Email: [email protected]


Latest News

  • A55: Police advise hauliers to avoid Conwy Tunnel contraflow
  • Sustainable Investing: The Latest Trends in the UK Financial Market
  • Unreal Showdowns: Designing Posters for Competitions That Don’t Exist




  • LATEST NEWS...

    A55: Police advise hauliers to avoid Conwy Tunnel contraflow

    News

    Sustainable Investing: The Latest Trends in the UK Financial Market

    News

    Unreal Showdowns: Designing Posters for Competitions That Don’t Exist

    News

    Thunderstorm warning issued for Flintshire

    News

    Contraflow set up on A55 after tunnel blaze

    News

    Long delays on M56 after vehicle fire near Helsby

    News

    Flintshire: Schools facing ‘perfect storm’ of funding pressure and increasing demand for ALN support

    News

    Warning issued as Welsh wildfires quadruple

    News

    Call for legal action over rail and NI “funding shortfall” from UK Government

    News