Transport for Wales urges cardholders to not delay and apply for their new bus pass

James Price, Chief Executive of Transport for Wales, said: “We’ve received close to 600,000 bus pass applications over the past five months, with the hard work still taking place as applications continue to be processed every day to make sure we send out people’s new cards as quickly as possible.

“Whilst it’s very positive to see that the majority of regular bus pass passengers have received their new cards, it’s essential that we remind everyone who has a yet to apply to do so as soon as possible to ensure they’re able to continue to enjoy the benefits of their bus pass after 29 February.

“If anyone is aware of a neighbour, family member or friend who has a bus pass, we’re asking if they can please help by making sure they’ve applied for their replacement pass as soon as possible.

“We’re continuing to work very closely with all local authorities and bus operators to make sure we have a smooth as possible transition in place after the agreed grace period comes to an end. This is essential to make sure we’re supporting the most vulnerable passengers with their travel experiences.”

The Minister for Economy, Transport and North Wales Ken Skates, said: “I’d like to thank the more than half a million people across Wales, including friends, family and carers, who’ve acted promptly and applied for new cards.

“Bus operators have generously agreed a two-month grace period which has allowed thousands of cardholders more time to apply for and receive their new cards. This grace period ends on 29 February so it’s really important that people apply for their new-style card as soon as possible.

“Transport for Wales, local authorities and other partners have worked tirelessly over recent months to process the huge volume of new cards, and continue to be availa-ble to provide support if needed.”