Posted: Thu 12th Nov 2015

JUST EAT – the online takeaway service is warning users of a “sophisticated” e-mail scam

News and Info from Deeside, Flintshire, North Wales
This article is old - Published: Thursday, Nov 12th, 2015

JUST EAT the online takeaway order service is warning users to look out for “sophisticated” e-mail scam, those who receive the email are promised £10 to spend on their favourite food. ‌​‌‌‌​‌‌‍‌​‌‌‌​‌​‍‌​‌‌‌​‌​

Customers are asked to complete a survey, the ‘social engineering’ type scam involves tricking users into giving away personal details. ‌​‌‌‌​‌‌‍‌​‌‌‌​‌​‍‌​‌‌‌​‌​

To date we are aware of two people in Deeside who have received the email purporting to be from JUST EAT. ‌​‌‌‌​‌‌‍‌​‌‌‌​‌​‍‌​‌‌‌​‌​

im ‌​‌‌‌​‌‌‍‌​‌‌‌​‌​‍‌​‌‌‌​‌​

An email has been sent to customers by Managing Director Graham Corfield,  it said: “Some customers are receiving particularly sophisticated scam emails. These emails look like they come from JUST EAT and ask you to enter personal and JUST EAT account details.
“Unfortunately, email scams are all too common on the internet. We encourage you to remain vigilant online, frequently change your passwords and make sure your passwords are robust.”

Mr Corfield also reassured customers that the company “will never ask you to enter your JUST EAT account details or any personal information via email”. ‌​‌‌‌​‌‌‍‌​‌‌‌​‌​‍‌​‌‌‌​‌​

“And we don’t store payment information or card details anywhere in our systems,” he added. ‌​‌‌‌​‌‌‍‌​‌‌‌​‌​‍‌​‌‌‌​‌​

Customers who have questions about the email scam have been urged to email security@just-eat.co.uk. ‌​‌‌‌​‌‌‍‌​‌‌‌​‌​‍‌​‌‌‌​‌​


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