Posted: Thu 6th Feb 2014

Community Alert: North Wales Police would like to remind residents to be alert to rogue traders

News and Info from Deeside, Flintshire, North Wales
This article is old - Published: Thursday, Feb 6th, 2014

North Wales Police would like to remind residents to be alert to rogue traders cold calling to offer repairs or gardening services.

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This follows a recent incident in the South Flintshire area involving three males with Irish accents in a white van where the males claimed they had carried out work on the residents garage. ‌​‌‌‌​‌‌‍‌​‌‌‌​‌​‍‌​‌‌‌​‌​

The work completed by the traders turned out to be completely substandard. ‌​‌‌‌​‌‌‍‌​‌‌‌​‌​‍‌​‌‌‌​‌​

Advice from Trading Standards is to always get a number of quotes for work before agreeing for any work to be carried out on your home.  ‌​‌‌‌​‌‌‍‌​‌‌‌​‌​‍‌​‌‌‌​‌​

They would advise you not to agree, on your doorstep, to having such work carried out.  ‌​‌‌‌​‌‌‍‌​‌‌‌​‌​‍‌​‌‌‌​‌​

Whenever you do agree to any contract in your home you must be given written notice of your rights to a seven day cancellation period.  ‌​‌‌‌​‌‌‍‌​‌‌‌​‌​‍‌​‌‌‌​‌​

Ensure you have a verified  name address to contact the trader, but remember if it is a cold caller you are dealing with it maybe a false name address they give.  ‌​‌‌‌​‌‌‍‌​‌‌‌​‌​‍‌​‌‌‌​‌​

Remember, if it doubt, keep them out. ‌​‌‌‌​‌‌‍‌​‌‌‌​‌​‍‌​‌‌‌​‌​

The Three Step Plan when dealing with any cold caller at the door; ‌​‌‌‌​‌‌‍‌​‌‌‌​‌​‍‌​‌‌‌​‌​

REMEMBER Genuine callers will not mind waiting. It’s your home. You don’t have to let anyone in! ‌​‌‌‌​‌‌‍‌​‌‌‌​‌​‍‌​‌‌‌​‌​

 1 – If in doubt, keep them out. ‌​‌‌‌​‌‌‍‌​‌‌‌​‌​‍‌​‌‌‌​‌​

It sounds simple, but if you don’t let someone in – they will go away. Don’t let them pressure you into opening the door ‌​‌‌‌​‌‌‍‌​‌‌‌​‌​‍‌​‌‌‌​‌​

2 – Be prepared. Be in control. ‌​‌‌‌​‌‌‍‌​‌‌‌​‌​‍‌​‌‌‌​‌​

Think about what to say to doorstep cold callers in advance. And keep a list of key contact numbers near your phone so you can check out legitimate callers. Ask all other unwanted callers to go away ‌​‌‌‌​‌‌‍‌​‌‌‌​‌​‍‌​‌‌‌​‌​

3 – Call a neighbour or the police. ‌​‌‌‌​‌‌‍‌​‌‌‌​‌​‍‌​‌‌‌​‌​

Contact a local relative or nominated neighbour who can help verify a cold caller. If you think someone is a rogue trader call Police  on 101.To report a distraction burglar or rogue trader who has taken your money and is still in the area – call 999 ‌​‌‌‌​‌‌‍‌​‌‌‌​‌​‍‌​‌‌‌​‌​

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