Police warning over bogus British Gas callers in Saltney

Bogus callers try to get into your home or obtain personal details by pretending to be someone they’re not, including council staff, charity collectors, meter readers and police officers. In reality, they are criminals trying to steal money and valuables.

How can I protect myself from doorstep crime?

• Be on guard if someone turns up unexpectedly.
• Keep front and back doors locked.
• Use the door vieweror nearby window when answering the door.
• Fit a door chain or bar – use it and keep it on when talking to callers at the door.
• If you’re not sure, don’t answer the door.
• Don’t feel embarrassed – genuine callers expect you to be careful.
• Only let callers in if they have an appointment and you have confirmed they are genuine.
• Always ask for identification badges of anyone you answer the door to, but don’t rely on them. Identity cards can be faked – phone the company to verify their identity.
• Some companies offer a password system. Ask your utility providers if this can be used and if you have a password with a company make sure the caller uses it.
• Never let people try to persuade you to let them into your home even if they are asking for help – they may not be genuine. If someone is persistent, ask them to call at another time and arrange for a friend or family member to be with you.
• Never agree to pay for goods or give money to strangers who arrive at your door.
• Don’t keep large amounts of money in your home.
• Remember, it’s your home. There’s no reason why anyone should ever enter your home against your wishes.
• If you’re not sure, don’t answer the door.