Over 10,000 Flintshire households received council tax support
More than 10,000 households in Flintshire received help with their council tax bills in 2024-25, according to the Welsh Government’s latest annual report on the Council Tax Reduction Scheme.
The figures show that 10,137 households in the county benefited from reductions in March 2025, down slightly from 10,221 the previous year.
The total value of reductions in Flintshire rose to £13.2 million in 2024-25, up from £12.3 million the year before, an increase of 7.8 per cent.
Across Wales, 256,489 households received a council tax reduction, with more than four in five of those paying no council tax at all. Around one in five Welsh households benefited from the scheme during the year.
The Council Tax Reduction Scheme (CTRS) supports low-income and vulnerable households by reducing or removing their council tax bills. Eligibility depends on income, savings, and household circumstances.
People receiving means-tested benefits such as Income Support, income-based Jobseeker’s Allowance, Employment and Support Allowance or Pension Credit (Guarantee Credit) usually qualify automatically. Those on Universal Credit need to apply separately through their local authority.
Support can either be partial – reducing the amount of council tax owed – or a full award, which brings the bill down to zero. In Flintshire, more than 8,100 of the 10,137 supported households paid no council tax at all in 2024-25.
The scheme particularly benefits households in lower-value properties. In Flintshire, 82 per cent of supported households lived in Band A to C homes.
In recent years, households in Flintshire have faced some of the steepest council tax rises in Wales. Bills increased by 7.7% in 2024/25 and by a further 9.5% in 2025/26, the largest rise on record for the county. Council leaders said the increases were unavoidable due to a £23 million budget gap, rising service costs and below-average funding from Welsh Government, though the decisions prompted petitions and strong criticism from residents.
Cabinet Secretary for Finance and Welsh Language, Mark Drakeford, said:
“Since 2013-14, the Welsh Government has protected vulnerable and low-income households across Wales by maintaining full entitlements to support with their council tax bills.
“In 2024-25, almost 256,500 households benefited from a reduction in their council tax. Of these, over 216,000 households paid no council tax at all.
“We have listened to those who are struggling and continue to maintain this support, which is worth £244 million annually.”
The Welsh Government is encouraging anyone struggling with payments to check whether they are eligible. Residents can apply through Flintshire County Council, and further advice is available from AdviceLink Cymru on 0800 702 2020.
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