ClwydAlyn receives quality mark for Flintshire based Domestic Abuse service

ClwydAlyn Women’s Aid (CAWA) has been honoured with the prestigious Welsh Women’s Aid National Quality Service Standards (NQSS) quality mark, making it the first domestic abuse service in North Wales to receive this recognition.

The NQSS is a quality assurance mechanism for specialist services that cater to domestic abuse, reflecting the high standard of care and support CAWA provides to its service users.

ClwydAlyn’s services include providing vital information, support, and safe accommodation to individuals and their children facing domestic abuse in Flintshire.

The recent accolade underscores the exceptional standard of their specialist services, which operate within a quality framework, and follow a strength-based, needs-led, and gender-responsive intervention model.

This method of intervention empowers survivors and their children, fostering resilience and paving the way towards independence and freedom.

The NQSS serves as an important quality assurance mechanism for funders and commissioners of specialist services.

The standards comprise clear benchmarks for what comprehensive, high-quality, needs-led, strength-based, and gender-responsive specialist services should look like.

Ed Hughes, the Executive Director of Care and Support at CAWA, expressed his delight over the award, attributing the achievement to the dedication of the staff who strive to deliver an outstanding service to victims and survivors of domestic abuse. “Above all,”

Ed said, “this award provides confidence that someone who is a victim of domestic abuse will be supported by a specialist team that is really making a difference.”

CAWA is dedicated to upholding the rights of all individuals to live without fear and free from harm, insisting that no one deserves to be abused.

Operating across Flintshire, CAWA provides confidential, informed information, advice, and support to those who need it.

This recognition reinforces CAWA’s commitment to its vital work, raising the bar for domestic abuse services across the country.

Find out more about the service here: https://www.clwydalyn.co.uk/caha-womens-aid