Claim Your Energy Voucher Day launches final push to get remaining financial support to prepayment meter customers

Today marks the launch of Claim Your Energy Voucher Day, a joint initiative by electricity suppliers, charities, consumer groups, and the UK government, urging households with traditional prepayment meters to claim up to £400 worth of help with their energy bills.

With £130 million of government support still unclaimed, the day is backed by well-known names such as Which?, National Energy Action, and Fuel Bank Foundation.

The aim is to ensure that remaining households take advantage of their energy bill vouchers before the scheme ends.

The Uk government’s Energy Bills Support Scheme has delivered nearly £650 million to prepayment meter users, often in low-income households.

This support, which direct debit customers received automatically over the winter, has brought the total delivered through the scheme to £11.5 billion.

Between October and March, a total of 19,760 vouchers were distributed to households in Flintshire.

However, only 15,630 of these were claimed, meaning approximately 21% of the vouchers issued during this period have not yet been redeemed.

Minister for Energy Consumers and Affordability, Amanda Solloway, urged anyone who still hasn’t claimed this help to do so before the 30 June deadline.

She also encouraged friends and family to spread the word.

Charities and consumer groups have voiced their support for Claim Your Energy Voucher Day.

Emily Seymour, Which? Energy Editor, encouraged households to redeem their vouchers before the deadline.

Adam Scorer, CEO of National Energy Action (NEA), highlighted the importance of the scheme in helping vulnerable households.

Matthew Cole, head of Fuel Bank Foundation, expressed concern that misinformation might prevent people from claiming their vouchers.

The government’s multi-billion-pound intervention has protected families and homes over the winter by covering nearly half a typical household’s energy bill. This comes as energy costs are set to fall by £430 per year on average from July under the Energy Price Cap.

However, latest figures show that for the sixth month in a row, London had the lowest redemption rate, with more than 650,000 vouchers still unused at the end of March.

Around 25% of vouchers in both Scotland and the South East of England are also yet to be claimed.

Customers are urged to contact their electricity supplier as soon as possible over the next few weeks if they have any issues with their vouchers.

Households using prepayment meters who use alternative fuels such as LPG, heating oil or biomass as the main way they heat their homes also have until 30 June to use their vouchers worth up to £200 in energy bills support.