NHS Wales App update now shows patients their waiting list status
People across Wales can now see where they are on NHS waiting lists using the NHS Wales App, following a new update to the service.
The latest update allows people who have been added to a waiting list since December to check their waiting list status, view their referral into hospital care, and access information to help manage their health while waiting for treatment.
Users can also see details about upcoming hospital appointments, including directions and supporting information.
To date, more than 80,000 waiting list referrals and more than 197,000 hospital appointment notifications have been added to the app.
More than 650,000 people have registered to use the bilingual app since it launched in April 2023, equivalent to around one in five adults in Wales.
There have also been nearly 13.5 million logins and more than three million repeat prescription orders.
The app forms part of the Welsh Government’s digital transformation plans for healthcare and is available to people registered with a GP in Wales.
People can already order repeat prescriptions, view their health timeline and prescription history, check their organ donation consent, and access trusted health advice including screening and wellbeing services.
The app also allows users to send secure messages to their GP surgery and verify their identity using the Welsh Identity Verification Service.
The Minister for Mental Health and Wellbeing, Sarah Murphy, said: “Our ambition remains for the NHS Wales App to become the digital front door for all NHS and social care services.
“We promised to give people more information about how long they can expect to wait for treatment. These updates deliver on that commitment.
“We will continue to update and expand the app’s capabilities, ensuring it meets the needs of patients and clinicians alike.
“Future developments will include summary health records and test results being available for people on the app.”
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